Today, more than ever, there is a worldwide trend towards increasingly stringent customer expectations regarding quality. A single worldwide standard was needed to simplify international standards.
The result: The International Organization for Standardization (ISO)
This gave rise to ISO. Located in Switzerland, ISO is the specialized international agency for standardization and the source of ISO 9000 (Quality Management System). Established in 1947, it is an association of approximately 149 National Standards Bodies which each represent their own country.
ISO 9000 has become synonymous with quality. ISO 9000 translates “quality management” into a continuously improving process designed to meet or exceed customer and regulatory requirements.